Suggestions, Comments, and Complaints

We welcome your comments and suggestions, they help us to improve our services.

Tell us what we do best, where we don’t meet expectations, or any ideas and suggestions you may have by leaving us a review using our feedback form. You can also rate us using the friends and family test.

If you wish to have an informal response to your comments, please either telephone or write to the practice manager.

Complaints Procedure

We want to know when things go wrong, so we can quickly put them right for you. We can learn from your experience to improve our services in the future. Please pick up a leaflet from the surgery which explains the complaints process or contact the practice manager.

You can also leave feedback and make an official complaint by visiting Healthwatch Central Bedfordshire.

Healthwatch Central Bedfordshire is the local consumer champion promoting choice and influencing the provision of high quality health, social care and wellbeing services for all across Central Bedfordshire.